TOPIC: "Lean in Administration" or “Efficient Business Processes, presented through a fun simulation"

Why Lean in Administration?

• The main focus for improvements is only in production.

  

  Administrative processes BEFORE

• The remaining processes are not analyzed and there is no connection between them.
• We don't know how to look for losses/wastes in administrative processes.
• You want to know what are the methods and procedures for improving administrative processes.

What is Lean in Administration?
Lean in Administration is an adaptation of the proven methods of Lean production to the specific requirements of administrative processes. Or optimization of all activities, by removing the the waste. Eliminating waste starts with analysis of each step of the process. Analysis tools are similar to these, which are used to analyze production processes. The main goal is simplification and removal on redundant activities, and creating a transparent process, which is controlled and measured, through well-visualized metrics.

Through training:

• We will get to know the 8 administrative wastes

  

  Administrative processes AFTER

  processes;

• We will find out what the methods and tools of analysis are;
• We will learn what the 6 hallmarks of effective processes are;
• We're going to play a silly game, in which we will simulate administrative processes and aim to improve them in several stages, by applying what has already been learned.

Audience:
Owners and senior managers. Managers of all levels in the field of services and production.

Learning aids used:
Presentation, discussions and a simulation game.

Themes:

• • Relationship between Lean Manufacturing and Lean Administration.

• • 8-they waste in administrative processes.

• • Methods and tools for the analysis of administrative processes

• • Characteristics of effective processes and procedures

• • A simulation game